Making a return for a refund or exchange is simple.
The products you return must be in new and unworn condition with all the original packaging and garment tags still attached. We do not accept any item with any indication that it has been used. In such cases, the item will be returned to you. Please note that we are unable to accept returns or exchanges on earrings.
Next you need to:
- Get in touch with us within 48 hours of receiving your order at firstname.lastname@example.org or phone number: (+40) 0720 649 574 ;
- Include your original receipt in the original returned package ;
- Send your return to the sender’s address or to the address specified by us on e-mail or phone.
BumbagR.com accept returns and exchange requests made within 10 days from when the order has been received by you, and you got in touch with us within 48 hours. Returns received after the 15 day period will not be accepted and will be returned to you.
Please note that customers are responsible for the cost of postage for all returns.